[olug] Cox Business Pricing

Dave Rowe dave at roweware.com
Thu Mar 11 19:05:41 UTC 2010

On Wed, Mar 10, 2010 at 8:28 PM, Dave Rowe <dave at roweware.com> wrote:
> On Wed, Mar 10, 2010 at 11:40 AM, Rob Townley <rob.townley at gmail.com> wrote:
>> 5 year _contract_ and telephone bundling should help.
> Got a call from a sales rep, who left a voicemail.  Sounds like they
> offer 'Home Office' pricing.  When I tried to look up rates for 'Home
> Office' tiers, I only found a listing for Roanoke, VA
> (http://ww2.cox.com/business/roanoke/data/pricing.cox), and the
> discount wasn't that great.

Alright, a quick update after my conversation with the Cox rep.

Their Home Office packages are:

Preferred - 7M Down / 512K Up - $79/month
Premier - 12M Down / 1M Up - $99/month

The prices are slightly more palatable, but the speeds are not
comparable.  Doing a speed test on bandwidthplace.com shows my
residential speeds are ~15 - 16 Mb Down, and 3 - 4.5 Mb Up.  For
$60/month.  She tried to push that you get better support, etc - which
I can understand, but I haven't called Cox support in years, so even
if I had to, I'd be fine with the regular channels for support.
Likewise, I already have a modem, etc.  She wasn't budging.  She
simply said, there could be speed increases soon, but the pricing
wouldn't change.

Just amazes me that the level of service (in terms of what _I_ would
use) are so far less compared to the difference in pricing.

Here's to hoping Omaha gets the Google setup...and they get it to me
as well... ;)


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