[olug] qwest cable

Jon H. Larsen relayer at levania.org
Mon Aug 1 19:44:08 UTC 2005

To follow up on this slightly, a friend of mine had his Qwest cable modem 
go out late Friday night, early Saturday morning.  Nothing could be done 
to fix the problem until this morning.  Not a knock against Qwest, but be 
aware that the smaller install base, usually means a smaller support and 
response staff.  And a tech may not be available on the weekend to resolve 
your issue.

His access was restored this morning around 10 AM with a new cable modem 
(same make, model).

Jon L.

Jon H. Larsen  - relayer -at- levania -dot- org
Omaha Linux Users Group - http://www.olug.org/
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