[olug] Any Qwest users on the list

T. J. Brumfield enderandrew at gmail.com
Mon Sep 27 19:31:52 UTC 2010

Qwest told me there would be no issue with me using my router with
their DSL modem except it didn't work at all. I paid for service for
almost two months and they refused to help me or fix it. Google
searching showed other Qwest users with my router had to configure the
DSL modem to a dummy state and handle PPPoE authentication on their
router but Qwest tech support kept telling me they had no idea what
PPPoE was, but there were no passwords for their Internet service. I
kept asking to be escalated up and they wouldn't do it. I only stayed
with it week after week of no Internet because q buddy of mine sold
Qwest and I was trying to help him out. I'd never go back however.

Sent from my iPhone 5

On Sep 27, 2010, at 2:07 PM, Kenny Kant <kenny.kant at running-config.com> wrote:

> That is very interesting.  It looks like from that article though that the average Qwest subscriber cannot do this bonding as there would have to be some type of configuration done the carrier side as well. ?    Anyone here work for Internet Nebraska or KDSI ??  I would very curious about how this is done.
> On 9/26/2010 10:49 AM, Phil Brutsche wrote:
>> Qwest has no problem with customers using their own hardware with
>> Qwest's DSL service. You'll be on your own for hardware support though.
>> Hypothetically Qwest will let you do MLPPP, but I've never done it:
>> http://ctg3.wordpress.com/2010/01/15/mlppp-with-qwest-dsl/
>> On 9/25/2010 1:19 AM, Kenny Kant wrote:
>>>   Its funny when a thread comes up that goes along with something that
>>> has been on my mind recently.  I have been thinking about switching to
>>> some type of Qwest bundle to save some money compared to Cox.  Your
>>> comment about the crappy consumer hardware makes me want to know how
>>> receptive would QWEST (or Windstream ..etc) be to allowing a customer to
>>> bring their own hardware to terminate the DSL service.   My mind goes to
>>> something like a cheap Cisco 1700 or 800 series with a DSL interface
>>> card installed.  Has anyone ever worked with Qwest or other carriers to
>>> do this??  Do you have to watch out for the type of DSLAM ...etc that
>>> you are connecting to?  Any thoughts on potential benefits outside
>>> better troubleshooting / stability ?  KDSI out in Grand Island would
>>> even go as far as using a 1700 with dual DSL ports to provide some type
>>> of channel bonding for more bandwidth.  Has anyone ever done stuff like
>>> this?
>>> Speaking of cool Internet connectivity... can you still purchase regular
>>> dual channel ISDN in Omaha?? :)
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