[olug] mystifying cable modem problem

[Sean Edwards]

Is there a reset button somewhere on your modem?  This
usually does the trick for my modem after a storm.

-=Sean Edwards=-
cybersean3000 at yahoo.com

--- Eric Pierce <eric_olug at yahoo.com> wrote:

> Hi all,
> 
> So this electrical storm we had last week (Wed. or
> Thurs.?) apparently takes
> out my cable modem's (Toshiba PCX2200) ethernet
> port.
> 
> Cox claims they can still ping my modem.  However,
> my router nor my Linux box
> (when hooked up directly to the modem) can retrieve
> an IP address.  I borrow my
> father's Motorola modem (SB5200? - already set up on
> Cox's network) and I can
> get right on the network.  Ok.  So the modem really
> must be fried (afterall I
> didn't have it plugged into a surge protector).
> 
> I procure a Motorola SB4220 from a friend that (as
> far as he knew) worked.  I
> hook it up and call up Cox to tell them the Mac
> address.  They say I'm good to
> go.  Guess what?  Same problem.  They can ping my
> modem but I still cannot get
> an IP address no matter what.  Now what are the odds
> of running across 2 cable
> modems w/a bad ethernet port?  I'm baffled.
> 
> For a santify check, I borrow my sister's modem
> (also registered on Cox's
> network) and I'm able to get an IP right off.
> 
> Does anyone have any other ideas for determining
> what the problem is or what
> might be causing it?  Or am I on track and just need
> to buy a new modem?
> 
> And while I'm on the topic, does anyone have an
> extra cable modem lying around
> that they'd like to let go for a reasonable price?
> 
> Thanks for reading,
> Eric Pierce
> 
> 
> 
> 		
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